Your initial appointment will often include a consultation where your diagnosis and available treatments are explained. On some occasions, the procedure might be done the same day as the consultation. Expect an evaluation and a follow-up appointment for treatment on a different day if you have a complicated medical history or treatment plan.

Please assist us by bringing the following information:

• If you have dental insurance, bring your account and plan information. This will save time and allow us to help you process any claims.
• A list of medications you are presently taking.
• Please alert us if you have a medical condition that may be of concern prior to treatment (for example; diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) and if you are currently taking any medication such as heart medications, aspirin, anticoagulant therapy, etc.
• If a referring dentist or physician has taken x-rays, you may request that they forward them to our office.
• Your surgical referral slip and any x-rays, if applicable.

IMPORTANT: All patients under the age of 18 years of age must be accompanied by a parent or guardian at the consultation/exam visit.

Gateway Dental Clinic offers direct billing services where available and accepts all dental insurance types for your convenience. If there happens to be any shortfalls in insurance coverage, you are responsible for paying any balance that remains after your insurance has paid.

We accept payment by Visa, MasterCard,  direct debit and cash. Payment is due at the time service is provided. If you have questions regarding your account or payments, please contact our office at 780-623-4226.

Our staff will contact your former dental clinic and request that the records are sent over so we have a complete picture of your dental history going forward.